Take control of your energy costs during cold-weather periods

power bill
Brendan Wood
Published: Sunday, January 26, 2014 at 07:14 PM.

Because of the unusually cold weather, Gulf Power Company customers are using much more electricity than usual. Customer demand will continue to rise as freezing temperatures are expected again early next week.

“During these extreme cold spells, there is a significant difference between the outside temperature and the inside temperature,” said Jeff Rogers, Corporate Communications manager. “There’s much more of a difference than in the summer. Heaters are having to work harder and longer so customers are buying more electricity than usual.”

Customers can check their power usage on MyGulfPower.com by logging into their account. Customers can create an account online or call the Customer Care Center and a representative will help.

Help is available for customers who may have difficulty paying their bills. Gulf Power customer service representatives are available 24 hours/7 days per week to discuss payment and billing options with customers. To speak with a representative, customers can call 1-800-225-5797 or visit our website at MyGulfPower.com for information about the programs or to make payment arrangements.

Some of the billing or payment programs include:

Gulf Power participates with the Salvation Army in Project Share, a program that provides emergency assistance to those who need help with energy bills. Project Share and other non-profit programs assist the elderly, the disabled, the sick, and others experiencing financial hardship. Eligible customers can apply for Project SHARE assistance at The Salvation Army office in their county. Eligibility requirements for Project SHARE recipients are set by The Salvation Army.

In the Escambia County area, call (850) 432-1501



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