Gulf Power asks customers to stay alert for telephone scams

Published: Wednesday, February 12, 2014 at 11:10 AM.

Gulf Power Company is warning customers to continue to be aware of scam artists who are calling residents and businesses in Northwest Florida and impersonating utility company employees.

The company has received an escalated amount of calls from customers reporting fraudulent calls in December and early in January. Customers are being told their electric bill is past due and that their electricity will be cut off if the customer does not provide a credit card payment or other forms of immediate payment.

Gulf Power advises customers that:

 • Gulf Power employees will never call a customer at home seeking any personal information, including credit card numbers.

• Gulf Power representatives will never ask a customer for money when they visit a residence.

• All Gulf Power representatives carry badges with picture identification that includes the employee’s name and the company’s name and logo.

Customers should call Gulf Power at 1-800-225-5797 if they have any questions about the identity of anyone representing Gulf Power.



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