An Allegiant Air spokeswoman blamed a malfunctioning boarding-pass scanner for not catching the mix-up.
FORT LAUDERDALE — A 96-year-old woman and an 89-year-old man were wheeled to the wrong gate at a South Florida airport and ended up on a flight to upstate New York instead of Michigan.
Helen Wheeker and her husband, George Nobel, ended up in Ogdensburg, New York, instead of Grand Rapids, Michigan, after being put on the wrong Allegiant Air flight Wednesday at Fort Lauderdale-Hollywood International Airport.
South Florida television station WPLG reports that Allegiant Air spokeswoman Hilarie Grey blamed a malfunctioning boarding-pass scanner for not catching the mix-up.
Grey apologized for the mistake and says the couple has been given a full refund.
The couple flew back to Fort Lauderdale and planned to try again to fly to Michigan on Saturday.