New online complaint system launched for military students

Published: Sunday, February 9, 2014 at 11:00 AM.


The Departments of Veterans Affairs, Defense, Education and Justice, along with the Consumer Financial Protection Bureau and the Federal Trade Commission, have launched an online complaint system to collect feedback from veterans, service members and their families experiencing problems with certain schools.

Students can log on to the Department of Defense and GI Bill websites to submit a complaint about schools that receive funding from federal military and veterans educational benefits programs.

Agencies will contact the school on the student's behalf and work toward a resolution. Complaints and their resolution will be forwarded to the Federal Trade Commission Consumer Sentinel Network.


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